Shipping policy
🚚 Shipping Policy
Last updated: 05/07/2025
We’re proud to deliver premium, Arkansas-grown rice straight from our farm to your door. Here’s what to expect when you order from Cache River Rice:
📦 Order Processing
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All orders are typically processed within 1–3 business days.
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Orders placed on weekends or holidays will be processed the next business day.
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You’ll receive a confirmation email with tracking info once your order ships.
🚛 Shipping Rates & Carriers
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Shipping rates are calculated at checkout based on weight, location, and selected service.
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We ship via trusted carriers such as USPS, UPS, and FedEx, depending on the order size and destination.
🌍 Where We Ship
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We currently ship to all 50 U.S. states.
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For bulk or wholesale orders, please contact us directly for special shipping arrangements.
⏳ Delivery Time Estimates
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Most orders arrive within 3–7 business days after leaving our facility.
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Remote areas, weather delays, or carrier disruptions may occasionally affect delivery times.
⚠️ Incorrect Addresses or Delivery Issues
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Please double-check your shipping address before placing your order.
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We are not responsible for delayed or lost packages due to incorrect address entry.
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If your order is returned to us due to address issues, reshipping fees will apply.
📬 Lost, Damaged, or Stolen Packages
If your order arrives damaged, is missing items, or tracking shows it as “delivered” but you didn’t receive it:
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Please contact us at teamcacheriver2Gmail.com within 5 days of the delivery date.
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Include your order number and a photo (if applicable) so we can assist you.
🤝 Our Commitment
We’re a small, family-run business that takes pride in every bag we ship. If something’s wrong, we’ll do our best to make it right.